REFUND AND RETURNS POLICY
Thank you for choosing our products! We want you to be satisfied with your purchase. If you are not satisfied with your purchase, please follow our refund and return policy:
- Return Period
You may request a refund or return within 7 days of receiving your item. Please ensure that the item is unused and in its original condition. - Return Requirements
Items must be unused, unopened, and accompanied by all original packaging, tags, and accessories.
When fulfilling returns, please ensure that adequate packaging is provided to prevent damage during the return process. - Return Request
To request a return, please follow the steps below:
Contact Us: Contact our customer service team by email or phone within 7 days to inform them of the reason for your return.
Obtain a Return Authorization: Our customer service will provide a Return Authorization number and return address.
Returning the Item: Return the item to the return address provided. Please include the Return Authorization number in the package.
- Refund Processing
Once we receive the returned item and confirm that it is eligible for return, we will process the refund within 7 business days. Refunds will be issued to the original payment method used for purchase. Please note that the time it takes for your refund to appear in your account may vary depending on the payment method used. - Shipping Costs
Return shipping costs are the customer’s responsibility, unless the return is due to damage or incorrect shipment, in which case we will cover the shipping costs. - Contact Us
If you have any questions about our return policy or need assistance, please feel free to contact us:
Email:
Phone:
Thank you for your support and we look forward to seeing you again!